Support response: 24–48 hrs

Hey there—welcome in!

Support Center

Need Help With Your Case File?

Our support team is here to guide you.

We typically respond within 24–48 business hours.

Support Topics

Product support illustration for digital downloads and bundles

Product Support

Questions about downloads, access, or bundle upgrades.

Identity theft help illustration with a locked shield badge

Identity Theft Help

If you purchased Identity Theft Recovery and need clarification.

Billing questions illustration with a receipt and payment card

Billing Questions

Order confirmation, payment receipts, or transaction issues.

Quick Answers First

All products are instant digital downloads

Check your spam/junk folder for delivery email

Upgrades available anytime

This is a DIY educational toolkit (not a credit repair service)

Consumer Case Files is not a credit repair company. We provide educational materials and templates for consumers to manage their own credit disputes.

Built To Empower Consumers

“I created Consumer Case Files to give people the tools professionals use—without monthly fees or dependency.”
– Jarrett D

We are not attorneys and do not provide legal advice. This product is educational in nature. Results vary based on individual credit profiles and effort.

Business Hours: Monday–Saturday, 9am–5pm EST

Response Time: 24–48 Hours

Consumer Case Files

DIY credit restoration & educational system. Not a credit repair organization.

Legal

Disclaimer: We are not a credit repair company. This is a DIY educational toolkit. Results vary.

Connect

  • Instagram
  • YouTube
  • Facebook

© 2026 Consumer Case Files. All rights reserved.